
We have been experiencing intermittent connectivity issues with the RAPIDS workstations when updating a record, saving a record and creating CAC and/or ID cards. We are working with DMDC and local Communications Squadron to have this issue fixed as soon as possible.
If you have an appointment and your card does not expire for a couple of weeks, we ask that you make a new appointment. When we start the process of issuing a new card, the first step in the process is to terminate your current CAC. If this happens and we are unable to issue a CAC, you will be without a CAC for an undetermined amount of time.
We are working to have this issue resolved as quickly as possible.
Online Appointment Scheduler https://idco.dmdc.osd.mil/idco
CAC/DEERS System Status
DEGRADED (May Expect Delays)
CUSTOMER SERVICE DEERS
Schedule an appointment with CAC/DEERS. Click 'Appointment Scheduler' below.
- AFI 36-3026
- Customer Service Factsheet
- Accepted Documentation I-9-Form
- Customer Service Dependency Determination
- Customer Service Card PKI
- Marriage Checklist
- Divorce Checklist
CUSTOMER SERVICE/BASE IN-PROCESSING
- AFI 36-3003
- In-processing Brochure
- New Personnel Worksheet
- Initial Duty Assignment (IDA) Worksheet
- How to Update SGLI
- Customer Service Line of Duty Determinations
PASSPORTS
FORCE MANAGEMENT
- AFI 36-2101
- AFI 36-2406
- AFI 36-2907
- Evaluations Personnel Services Delivery (PSD) Guide
- Forced Distribution Identification Personnel Services Delivery (PSD) Guide
- Permanent Change of Assignment (PCA) Personnel Services Delivery (PSD) Guide
- AF Form 2096 (Blank)
CAREER DEVELOPMENT (OUTBOUND ASSIGNMENTS)
Click the links below to access PSD Guides and e-Pubs for Career Development
- ASSIGNMENT REQUIREMENTS (CONUS)
- ASSIGNMENT REQUIREMENTS(OCONUS KOREA)
- ASSIGNMENT REQUIREMENTS (OCONUS TURKEY)
- ASSIGNMENT REQUIREMENTS (OCONUS)
- Assignment Memo for PPC
- Assignment Memo For Security Clearance
- Assignment Selection Sheet (PDD)
- Circuitous Travel Memorandum
CAREER DEVELOPMENT (RETIREMENTS/SEPARATIONS)
- Separations
- Retirements
CAREER DEVELOPMENT (PROMOTIONS)
- Enlisted
- Officer