The CAC/DEERs office is still appointment only. Visit the Online Appointment Scheduler below.

Appointments must be scheduled online only unless it is for an immediate emergency (ie. lost/stolen ID, inopt CAC) or Retire/DAV on the designated Wednesdays only.

If you have an appointment and your card does not expire for a couple of weeks we ask that you make a new appointment. When we start the process of issuing a new card, the first step in the process is to terminate your current CAC. If this happens and we are unable to issue a CAC, you will be without a CAC for an undetermined amount of time.

Online Appointment Scheduler https://idco.dmdc.osd.mil/idco

For assistance scheduling appointments on IDCO, follow along with this manual.

CAC/DEERS System Status


INOPERABLE

CUSTOMER SERVICE DEERS

Schedule an appointment with CAC/DEERS. Click 'Appointment Scheduler' below.

APPOINTMENT SCHEDULER

 

CUSTOMER SERVICE/BASE IN-PROCESSING

 

PASSPORTS

FORCE MANAGEMENT

CAREER DEVELOPMENT (OUTBOUND ASSIGNMENTS)

Click the links below to access PSD Guides and e-Pubs for Career Development

Link to PSD Guides

Link to e-Pubs

CAREER DEVELOPMENT (RETIREMENTS/SEPARATIONS)

CAREER DEVELOPMENT (PROMOTIONS)

CAREER DEVELOPMENT (RE ENLISTMENTS/EXTENSIONS)